Uncovering Twitter Spoofs

This week in the news, controversy surrounding Twitter’s error is verifying a hoax account impersonating Rupert Murdoch’s wife Wendi Deng. Likely because parody and spoof celebrity accounts are far from rare on Twitter, the verification process is designed to distinguish authenticity from fakery. In this case, there was a glitch that resulted in the *verified* blue icon appearing beside the rogue account (at least for a day). Hundreds of media outlets covered the story, questioning the process by which Twitter checks the authenticity of celebrity accounts. With all the focus on Twitter, another angle of the story received far less attention: the apparent lack of social listening by Murdock (or his PR/social media team) as the events unfolded over a couple of days.

On January 1st and 2nd, the Wendi-fakester tweeted at (@) Rupert Murdoch’s account numerous times. For example:



Had Murdoch (or his assistants) been doing more rigorous social listening for mentions of his name in realtime, surely the hoax would have been uncovered on January 1st, rather than two days later? Or perhaps they were using a tool such as Radian6 to monitor mentions, but the New Year’s holiday was a factor, slowing response time.

Other popular (and free) ways to monitor social media mentions include setting up Google Reader + News Alerts, and using Social Mention. I use both.

Social Searching and Millennial Talent

A new survey documents a remarkable climb in the number of GenY job searchers using social platforms to find their next internship or employment position. Nearly 28% of college students plan to use LinkedIn this season, up from just 5% last year, according to researchers at career-services network Experience.

The explosion in social media job searches corresponds to the rise in Human Resources professionals using social screening to locate top talent. Recent surveys show that 80% of hiring managers are using Facebook, Google, and other search and social services to discover and screen job applicants.

Why the sudden interest in LinkedIn for the millennial demo? Likely a result of LI’s targeted messaging to and services for college students, as well as theri launch of new profile apps and widgets including the Resume Builder tool. As well, unlike Facebook, LinkedIn is often promoted as the quintessential professional social networking site for students—a strategic place to put up a profile, especially if Facebook privacy settings prevent public access.

As users of the site quickly realize, the rules of networking on LinkedIn are very different from Facebook and Twitter—a topic covered in many books and blogs. Undoubtedly this influx of younger Linksters will result in a wave of Gen Y pushback regarding strict affiliation policies that prevent open networking on LinkedIn. This year site has made many improvements designed to become more social and engaging. It’s likely the power of mass participation of digital natives will push the envelope further toward openness and social sharing. It is exactly this shift that inspires some existing users to worry that LinkedIn is becoming another Facebook.

mCampus 4Squared

Geo-location tech on the mobile tagged campus

School supplies for millennials: 1 GPS-ready supersmartphone. Harvard is on Foursquare and Mark Zuckerberg is not far behind his old stomping ground, as Facebook is poised to launch a GPS status update extension.

Early-adopters at Harvard are not the first campus to get all geo-loco: that honor belongs to UNC Charlotte, first out of the gate in North America to offer cross-campus Foursquare co-promotions in November 2009 (video interview here with the truly visionary Director of IT Business Services at UNC Charlotte).

So will the digital natives on campus this fall flock to location-aware social networking? According to Mashable’s Pete Cashmore* the cool factor of location-aware apps and devices lies in “the serendipity of realizing that your best friend is in a bar two blocks away, or multiple check-ins at a single location suggesting that’s the place to be on a particular night.”

Sounds like fun, but there is a catch—you can’t just use any old cellphone. You need to fork over the cash for a snazzy superphone (to borrow a phrase from Google) and dataplan (and not just any smartphone will do). According to a totally unscientific poll I did over the last month:  ask a dozen mobile-using, facebook-fanatic, twittering, digitally-savvy GenYs near you if they Foursquare and you’ll find that something like half of them don’t have a smart-enough GPS- and web-enable device and service plan required to join in the geo-loco SNS craze.

While it’s true that upwards of 80% of young people in North America have mobile phones, less than 25% of the entire mobile telephone sales (in US/Canada) represents smartphones. Globally, according to technology analyst Gartner, just 172.4 million of the 1.211 billion mobile handsets sold in 2009 were smartphones—and even then, not all “smart” devices are Latitude-, Gowalla-, or Foursquare-ready.

Of course this will change quickly if and when the Facebook GPS statversation trend catches on–a development likely to accelerate the pace toward a tipping point in mobile millennial smartphone adoption. Although criticized by some in the industry as exaggerated and premature, Juniper Research published a report in February forecasting the market for location-based services will bring in revenues of more than $12.7 billion by 2014.

Back on campus, ivy leaguers can vie to be 4sq mayor of UNC or Harvard’s halls and haunts—and of course the trend is catching on across campuses—these two institutions are unique for their “official” adoption and co-promotion.

Also on board are the tech-forward area merchants in Boston and Charlotte who are no doubt quickly erecting their own geofencing. How many campuses beyond Harvard are poised to follow UNC Charlotte’s lead? For advertisers and recruiters offering campus tours the potential is exciting, but what about for educators—can profs do some game-mods to retrofit these GPS SNS apps to support learning? Since so many schools are already engaged in mLearning, we’re sure to see examples of geo-loco socnetting in higher ed courses this fall.

* Thank u @carlosmonteiro for tweeting the Cashmore interview.