Job Searching in Public

A new study by Wakefield Research (infographic below) shows that although almost 9 out of 10 job searchers think privacy is important when searching for a job, but three-quarters of us think that in the age of social media, there is no longer any such thing as a private job search.

Quite an amazing disparity when you think about it. That enormous gap between our preferences (privacy please) and perceptions (everything is public) when it comes to seeking employment, indicates a widespread cultural need for a secure search solution.

And yet, instead of increased confidentiality we see the exact opposite trend, as job searches get more public. Consider the amazing recent popularity of Facebook job apps like BranchOut and BeKnown. The success of these new services might indicate that more of us are comfortable with social career development. It’s just as likely however, that we think we’ve no choice. In line with the survey findings, the BeKnowers and Branchouters are jumping on a trend widely perceived as inevitable: the job market is thoroughly social. Employers are screening candidates online, evaluating applicants according to their social media footprint.

And companies continue with this surveillance and social listening after they make a hire. A case in point: just this month the story of an HR professional who got fired for posting his resume on LinkedIn was carried across mainstream media — another sign of massive interest in this trend of socializing all-things human resources. In that case, the employee was not actively job searching (he claims, though he did check the box indicating an interest in “career opportunities”) but the company objected to the disclosure of what they felt was private information on his profile. This case points to the everyday social media monitoring and management that companies are engaged in, including active investigation of staff social profiles to enforce compliance with corporate social media policy.

Reputation 140: Tweeting Credibility

What if Google was your resume? What about Twitter? This latter question was a topic last week on two blogs I read. First, Mitch Joel acknowledges the public nature of Twitter and suggests that users take a hard look at their last few tweets. His “Twitter test” prompts users to ask themselves, “If I were looking to change my position at work, will these tweet[s] leave a good impression to my potential employer?” Similarly, on The Student Branding Blog, Jonathan Petrino reports on an internship competition where applicants are ranked according to their tweet-savvy. He asks, “what do your tweets look like? What content are you linking to? Because the next time you apply for a job, you might not be given the opportunity to submit a resume at all.”

On a related note: a study from university communications researchers has concluded that professors who post tweets about their personal lives earn higher credibility rankings in student teaching assessments of their professional capabilities. Those profs who went beyond teaching duties and shared personal insights and information about their lives outside the classroom appeared more caring and engaged to students. As I suggested last week, this research shows that humanizing your tweetstream can earn points in the credibility department. But of course what Twitter and Facebook giveth, social media can taketh away, and far more rapidly, as we know from the constant stream of news stories about status updates that cost people their jobs.

Social & mobile recruiting

Excerpts from my recent seminar on social and mobile tech strategy for human resources.

Links to research studies cited in this slide deck are available here.