Irksome Mobile Tech Habits

Two new studies in the news last week about mobile phones, both focused on how the devices prove irritating to people in our immediate vicinity.

Textiquette
The teen who must consistently tap out SMS to friends day and night is a frustration to parents and teachers alike, but as author and psychology professor Larry D. Rosen explains, the kids can’t help it. In fact he suggests that, having grown up digital and constantly connected to their circle of friends, multitasked parallel conversations are a norm of everyday life for millennials. “From a purely behavioral point of view, we are looking at a generation that can’t not text,” he says. Other researchers call it connected e-presence, a kind of ambient accessibility that appeals not just to teens but increasingly to older generations of on-the-go cell phones users as well.

While this explains our tolerance for and the appeal of texting, it doesn’t change what experts call “the other people factor.” This refers to the fact that when someone gives you their continuous partial attention it is both humbling and even supremely annoying. And again, it’s not just the kids who cannot not text. In today’s corporate culture, take a peek at any boardroom meeting and you’ll see that “the way people use their phones has taken rudeness to new heights,” comments Stephen Overell in a column for the BBC. Though admittedly, Overell adds, it’s part of a culture in which “we like our 24-hour rolling news, our always-on connections.”

Texting netiquette guides suggest strict rules for times when it is thumbs off! Yet surveys show that “interrupting a meal, a trip to the bathroom, or even a romantic moment in bed to fire off a text is fast becoming the norm,” for many users.

Halfalogues

Also in the news, a study by researchers at Cornell University on why listening to someone talk to another person on a mobile phone is so irritating. They found that being subjected to half of a conversation (a halfalogue) gets on our collective nerves because “the brain has to work twice as hard to understand the conversation and fill in the blanks, requiring more attention and making it harder to shut out.”

It is always a challenge to block out an overheard phonecall, most especially in the case of the LOUD TALKER, a phenomenon researchers call yell hell!

Seems mobile communications technology is one of those paradoxical scientific developments that enriches our lives while introducing wrinkles, new problems, and in the case of mobile telephony, new degrees of cultural cohesion and disturbance.

tipsy texting

News this week from The Chronicle of Higher Ed that digital creatives from The University of Florida and Santa Fe College, launched a new website, aggregating and rating text messages students receive while partying. GenY user ratings will determine which US campus earns the proud title of No. 1 party place via the new Party School Texts service. Inspired by Texts From Last Night, this site operates to collect and categorize text messages based on location.

Not unlike FML, Chatroulette and the Bathroom Stall Facebook app, the anonymity of TFLN encourages and accounts for the vulgarity, hateful slurs, and trash-talk of much posted content, and PST appears to be on the same path. Of course, activity online is not quite as “anonymous” as many would imagine, and posting vulgar comments online can have serious repercussions if an administrator decides to retrace the digital footprints.

However while TFLN is well-established with branded mobile iphone and Blackberry apps, PST is not (yet) quite as slick—the student developers explain that their intent was not to compete with TFLN but instead to amuse themselves.

The phenomenon of publicizing drunk texting is part of a long-established trend in college humor fueled by the clever, sarcastic, profane, and grotesque. Yet as participants compete for attention and ratings, desperate to shock and amuse, the tone of these sites becomes less clever and funny. Instead we see the rapid devolution of sites like FML and its spinoffs into realms of ever-more sick and strange contributions. Jumping the shark, as it were.

Or perhaps not, but instead, a cross-platform migration? Last fall Geek Sugar reported that Texts From Last Night was about to be be made into a TV show by Sony. And from texting to television to t-shirts, a line of fashionable and funny apparel is launched to remind us “friends don’t let friends drunk text.”

There are of course many mobile apps to encourage smartphone users to drink and be entertained by their own and others’ digital intoxications. It’s easy to find bartender recipes, alcohol-branded social networks, boozy gameverts, and even apps to help prevent drunk texting and the risks of SMS morning-after remorse.

perpetual text(ing): connected ePresence

“there appears to be something special about texting”

According to figures released by Nielsen in the last month, American teens continuously turn to their mobile phones in order to stay closely connected to their coterie. On average, teens sent their friends and family 3,146 texts a month each during Q3 2009—or ten messages per hour. This trend confirms the normalization of data over voice as the preferred communication mode of digital natives—not a surprise to anyone.

What is a bit more unexpected is just how popular texting is among more mature users—surveys show that 60% of the 45+ demo of mobile users report they are just as likely to send SMS as to make a voice call.

Our growing digital proclivities around ubiquitous texting indicate that handheld communications technologies are instruments facilitating what theorists call “connected presence.” When friends and family cannot be physically in proximity, and often even when we are in shared spaces, users from Gen Z, Gen Y, Gen X and ever more Boomers will opt for the ambient accessibility of text-connect.

Researchers have repeatedly found that text messaging is used to forge intimate interconnectedness within social circles. For the most part, academic surveys and marketing polls alike indicate that consumers are embracing mobile communications technologies as a way to strengthen social ties. The talkies and the texters among us have similar motivations for using mobile phones, but “there appears to be something special about texting” (to borrow some phrasing from a research paper published a few years back by University of Plymouth researchers in this pdf). Asynchronous interactions via SMS allow people to maintain a sense of permanent engagement, while also enabling shared intimacies that may be difficult to communicate face-to-face.

Does texting have a positive impact of personal relationships? In large part it depends on which cohort is polled. The Net Generation has overwhelmingly positive impressions of the effects of SMS and mobile technology—suggesting that it is a key part of both their identity and relationships. On the other hand, although parents admit that mobile phones are handy for microcoordinations, by and large they will argue that the always-on cellphone had a negative effect on family closeness and communication (see for example this 2009 university research paper).

Of course, not all silver texters think SMS is a technology that divides—in fact trends indicate that the over 50 set is quite busy experimenting with flirtexting. Boomers are intrigued with sharing sexy SMS, said a representative from AARP, because “it makes them feel lively and young.”

socnet shrinking: eDiets

image credit: size8jeansonline social media tools for those watching their waistlines

There have always been support groups, like Weight Watchers, for those seeking to lose weight who prefer community over privacy. But that’s so analog! Now there are a number of social technologies that promise to digitize your dieting and upgrade your determination and discipline in the process. Either that, or shame you into shrinking via the peer pressure of dieting in public.

Although the HuffingtonPost calls it public shaming, developers at “Tweet What You Eat” would describe their online dieting support service as a combination of crowdsourcing and social networking. The app allows members to post their caloric intake on their public tweetstream and connect with other shrinking tweeters.

Then there is a Facebook app with the ironic name: fatsecret—which lets FB members compare numbers (calories, pounds, exercise sessions) on their profiles. “It can be motivating to see your friends on one of these sites losing weight,” commented one weight-loss counselor, “It can push you to work harder and stay focused” because when it comes to weight loss, “the group dynamic is very important.”

And now, just in time for the holiday-feasting and the post-holiday-dieting-resolution season: a digital scale that tweets your weight. The Twitter-equipped bathroom scale uses wi-fi to broadcast your mass to the masses. The helpful (humiliating?) gadget will automatically inform your followers whether you are having an “up” or “down” day.

On a closely related note, there are many motivational instant messaging programs available, designed to send bits of encouragement to dieters via their cellphones. Some of those programs are automated IM (canned messages) while others are real live humans on the other end.

For those with an iPhone, the list of fitness and food tracker dieting apps is nearly endless —including a branded app from Weight Watchers and a food tracker app that uses GPS to hunt down healthy snacks in your vicinity. From nutritional analysis apps to calorie counters and exercise regimens—those planning to embark on digital dieting can start downloading (the apps, and soon hopefully, the pounds) with a few clicks.

text support

image credit: ydhsuTexting and instant messages are being used as tools to encourage and connect people trying to change their lives for the better

Trying to lose weight? Always easier when you have a support network. Is it time to kick the smoking habit? There’s strength in numbers there too. Supportive P2P social networks are incorporating texting and instant messaging into their strategies to support members reach their self-improvement goals. And research proves it’s working.

A new study involving more than 2,500 smokers in New Zealand, Britain and Norway found that sending supportive text messages helped subjects avoid smoking for a year. When a craving hits, a text message offering encouragement and advice could make the difference between another day free of unwanted habits, and a relapse. “It is important to be able to offer lots of different options for extra support,” said one of the researchers, quoted in The Globe and Mail.

For dieters, research published in the Journal of Nutrition Education and Behavior and in Health Informatics Journal shows that adults and kids who used text messaging to send in their food diaries and receive positive IM replies, experienced greater success in sticking with their diet and exercise plans, and weight maintenance.

A free service at the Medical University of South Carolina called the Cell-U-Lite® weight loss messaging program offers to send subscribers tips and reminders about healthy eating and exercise. At The University of Dunee in Scotland, researchers implemented a support network (called “Sweet Talk“), that uses text messaging to help young people with diabetes remember their insulin regimens.

Positive feedback loops make people feel less isolated when attempting to change habits, and a simple digital communication tool like texting can have a profound impact.

Texting or tweeting…although the HuffPost calls it public shaming, developers at “Tweet What You Eat” would describe their online dieting support service as a combination of crowdsourcing and social networking. The app allows members to post their caloric intake on their public tweetstream and connect with other shrinking tweeters.