Brands developing their own apps to cash in on mobile web use upswing
According to market research conducted in December 2009 by DM2PRO and Quattro Wireless, more than 65% of marketers and publishers are currently involved in designing their own branded apps–either in house or via 3rd party developers. Whether for a smartphone or the iPad platform, most brands are buying-in to the idea of their own custom app. The result? it’s “gold rush time” for mobile web developers.
This app explosion is connected to skyrocketing mobile web use—up 110% last year. A new European study showed that users are spending more time on the web via their handhelds (average 6.4 hours) than they do reading newspapers (4.8 hours) or magazines (4.1 hours)—all the more reason that publishers are in hot pursuit of cross-platform solutions (see stories on MensHealth, Sports Illustrated, Wired, and Viv iPad versions).
One of the companies consistently out in front on the digital frontier is Starbucks, whose mobile app is designed to improve customer experience at point-of-purchase (including by allowing mobile purchases—transform your iPhone into a swipeable Starbucks card, though not yet in Canada). But Starbucks approaches marketing (including mobile) from the perspective of “building meaningful relationships“—so it’s no surprise that they are also involved with Foursquare geo-loco social gaming, to allow coffee drinkers to engage with friends via competing for the new Barista badge. A host of other companies are following suit—using the Foursquare service as a readymade mobile marketing tool, powered by brand ambassadors and linked into loyalty programs.
For branded mobile appverts to become best-loved and often-used essentials (rather than neglected downloads), they have to tap into the power of social computing—in other words, brands have to help us be better friends—communicating and connecting with our social graph via branded content. In our “brand new world,” the digital marketing that consumers love is customizable, allows for two-way interactivity, and offers personal value—in other words it must help people fulfill their social needs, including most importantly, friendship.
Those social mobile apps that deliver both relevant content and mutual benefit to brands and consumers are the ones most likely to endure—those are two of the key elements behind what author Kevin A. Clark calls brandscendence.








































































